Real Stories

Division Street Dental in Mount Vernon, WA Reviews

A young girl with a bunny hair clip sits in a purple dental chair looking at a blue balloon animal being made by hands, while another girl with a yellow balloon animal watches nearby.

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Interior hallway leading to a waiting area with two patterned chairs, a small shelf with decorative items, framed artwork on the wall, and a large potted plant.

“makes you feel like family”

Dr. Heron, and her staff at Division Street Dental, make going to the dentist an actual enjoyable experience! Sheryl, at the front desk, is friendly, efficient, and makes you feel like family! Riley and Dr. Heron got me through 2 fillings today with literally NO pain, quick, gentle, and a very reasonable cost! If you are looking for a great dental office, you found it!

Shawn S.

“top notch customer service”

Best dental office in Mount Vernon! Everyone from the front desk to the back office are awesome. Cheryl, Chelsea, Riley and Dr. Heron are just a few of the great staff that provide top notch customer service. Thank you as always!

Ben P.

“so caring and personable”

I have been a patient here for almost 30 yrs. Recently I had to replace a crown. Kjersten and her Assistant Cheryl did an amazing job with my new crown. They are so caring and personable. My new crown fits like a glove! Cheryl, the receptionist is so friendly and helpful. She has helped me so much through the years with all my billing questions. Even though they are out of network for me. Its so worth it, knowing you get the best care. Division Street Dental and the staff is simply the best! THANK YOU SO MUCH!!

Lotta O.

“amazing with kids”

We have been bringing our son to Doctor Heron since he was 18 months. She is amazing with kids. He loves going to the dentist. I liked her and her team so much that I switched to have her be my dentist too! Everyone is so nice and very good at cleaning. I would recommend them to everybody!

Kaitlyn A.

“Highly recommended!”

My wife and I have been going to this practice for over 15 years. Dr. Heron took over the practice from her parents, Drs. Vicki and Dana Otterholt who have retired. The Otterholts provided great dental care! We've seen Dr. Heron several times now and she continues to meet that high standard. Very thorough. In addition, the office staff is super nice and all the hygienists have been excellent. Highly recommended!

George H.

Six women standing and smiling inside a modern office with framed artwork and plants.

“this is the place to go”

I cannot say enough great things about Dr. Heron and her amazing team! If you are looking for a dentist for the whole family, just your kids or just yourself, this is the place to go. Welcoming, Friendly and Professional!

Karen C.

“excellent dental care”

This dental practice provides excellent dental care and they also truly connect with the patients. The cohesiveness of the staff is readily apparent and we look forward to seeing them/catching up with them on our twice yearly visits.

Cathy K.

“kind and competent”

With a family of 6, we spend A LOT of time at the dentist. We appreciate Dr. Heron's tender care, thoroughness, and expertise. Her staff are also kind and competent, creating a warm and welcoming atmosphere in the whole clinic. Dr. Heron is always sure to provide the care we need without suggesting unnecessary procedures.

Todd T.

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